RETURNS AND EXCHANGES
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Store credit is issued to cover the entire value of the items in your order.
If you are returning products due to the size being too large, note that our shirts are 100% cotton and will shrink up to half a size after successive washes.
A maximum of 10 items can be returned as all the items are printed to order and are not resold.
Our return policy covers store credit and exchanges. As we do print every item to order and we do not re-sell anything, you will need to donate your item/s to be eligible for a refund. If you have any questions, just get in touch with our super friendly support team at hello@tumblenpress.com.
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If something arrives damaged, send a photo of the damaged goods to support@tumblenpress.com, then we'll gladly send a replacement at no cost to you.
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Traditional retailers produce items before putting them up for sale, so they’re always manufactured in bulk to save money. In contrast, Printful only makes products when an order is placed, limiting our stock to items that already have a buyer.
This lets us avoid the overproduction that is widespread in the rest of the industry. Unsold stock is usually thrown out or burned, with fashion retailers alone wasting 92 million tons of textile each year. In POD, waste mainly comes from items damaged during printing, and Printful’s rate of damages is consistent with the industry standard. We also keep our reshipment rate low by taking all orders through a 3-step quality check before we ship them out.